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Welcome to the ZIHRM Website
The Zambia Institute of Human Resource Management (ZIHRM) is a professional organisation established under Act No. 3 of 2022. The Council is the policy making and governing body of the Institute.
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About ZIHRM

  • Our Vision
  • Our Mission
  • Our Values - (ProFIIT)
A Premier professional Institute promoting excellence in Human Resource practice and standards.
To continuously develop, regulate and standardize the Human Resource Management profession through international best practice, in order to exceed stakeholder expectations, maximize productivity and contribute to national development.

Professionalism : We shall conduct ourselves in an ethical manner in the execution of our duties to promote excellence and total quality management.

Fairness: We shall foster the creation of a just and equitable environment which supports impartial HRM practice.

Integrity: We shall put the obligations of the profession above personal interests and conduct ourselves in a manner that is beyond reproach.

Innovation: We shall endeavor to promote generation and transfer of fresh ideas, ideals and practices that support the HRM profession.

Transparency: We shall conduct our affairs in an open manner that fosters accountability for our actions to our stakeholders.

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HR CONSULTANCY & ADVISORY

 

An organization is often said to only be as good as its people.

Employees who spend a large portion of their day contributing towards the success of an organization are its most crucial resource. Human Capital Management is essential for hiring, managing, training and retaining talented and high performing employees.

The ZIHRM Team is committed to work with organisations to increase efficiency through better use of their human capital and enable organisations achieve its strategic and competitive advantages. Our panel of consultants are professional HR practitioners with hands-on experience passionate in helping companies to enhance their human capital capabilities.

We provide HR Consulting and Advisory Services across a wide range of HR areas on project or retainer basis focusing on:

  • Employee Handbook / Employment Contract
  • HR Policies & Procedures Compliance Review
  • Employment Standards Compliance Audit
  • Strategic Workforce Planning / Resource Management
  • Compensation & Benefits / Rewards & Recognition Management
  • Performance Management / Employee Coaching
  • Employee Engagement & Communication
  • Employee Satisfaction Survey / Organisational Climate Survey
  • Organisational Development / Change Management
  • Learning & Development Strategy and Implementation
  • Leadership Coaching / Leadership Development
  • Talent Management & Succession Planning / Career Coaching & Development
  • Industrial Relations Management/ Employee Grievance Handling

Apart from the above services, ZIHRM has a panel of HR practitioners who can work with organisations to conduct an annual review on  Employment Standard Practices to minimize the risk of non-compliance and improve  employment practices, aligning to local statutory regulations and best practices.

If you are keen to find out more about our services, click on our e-form: enquiry form (https://zihrm.org.zm/index.php/contact) to submit your enquiry or contact the Research, Training and Education department on Tel: (0211-234537 or 0955- 404075).


BUILDING A FUTURE-READY WORK FORCE

 

CUSTOMISED IN - HOUSE TRAINING PROGRAMS

ZIHRM offers customized training programmes covering the full spectrum of HR functions to help organizations level up their human capabilities through knowledge acquisition and skills development. We take pride in the growth and development of our clients and focus energy on providing practice-oriented training to help achieve strategic and competitive advantages so as to excel in the increasingly challenging and knowledge-driven business world.

We collaborate with an esteemed panel of highly-experienced HR practitioners who possess expert domain knowledge and vast industry practical experiences (both local and regional) to design and contextualise programmes; and to facilitate experiential training that meets any organisation’s specific learning and development objectives. Our aim is to assist our clients to meaningfully bridge training to bottom-line results by working closely with HR professionals, facilitators and business heads to evaluate Return on Investment (ROI) in training. The advantages of considering our in-house training programs are;

  • Learning is focused and specific to your organisation
  • Training is conducted within your operating context, towards corporate productivity and efficacy
  • Unique training methodologies to cultivate experiential learning experience and enhance application in the workplace
  • Post-course evaluation to measure effectiveness and guide improvement
  • Choice of instructors that best fit your business environment
  • No extra cost for customization of programmes
  • Cost per trainee is significantly lower

 

Employment & Labour Policies And National Health Insurance Scheme

Hr Management & Processes

Recruitment & Retention

Performance & People Management

Learning & Career Development

Employee Relations & Engagement

How to Interpret and Apply the Employment Act

HR for Non-HR

Competency-based Interview & Selection Techniques

Conducting Effective Performance Appraisals

Effective Learning & Development in a Modern Workplace

Counselling Skills for HR Professionals- Managing Employee Grievances

Introduction to Employment Act & Relevant Employment Laws

Strategic Human Resource Planning to Support Business Needs

Drafting & Vetting Employment Contracts

Coaching to Enhance Employee Engagement & Performance

Growing Future Leaders- Coaching & Mentoring for Success

Counselling Skills for HR Professionals- Influence Behavioural Change

Managing Challenges to Transit Employees to Retirement or Re-Employment

Managing Employee Compensation & Benefits Effectively

Drafting Competency-Based Job Description for Results

Managing Performance-Based Reward & Recognition

Returning Talents Through Progressive Career Development

Effective Employee Communications and Relationship Management

Essential Understanding of the Law of Dismissal & Employment Termination

Optimising HR Operations With Business Process Re-Engineering

Adopting Fair Employment Practices at the Workplace

HR As A Change Agent-Effective Change Management Skills

Developing a HR Strategy and Road Map in a Digitalized Work Environment

Enhancing Workplace Culture through Positive Psychology

Managing Risk & Legal Compliance in Payroll Admin

Effective Consulting Skills for HR Business Partners

Enhancing Job Productivity Through Job Design & Re-Design Strategies

Introduction to HR Analytics

Talent Management and Success Planning

Fostering Good Industrial Relations At The Workplace

   

Adding value to the business through work-life balance

Strategic People Management for Newly Appointed Managers

Career Coaching Skills For HR Practitioners

 

 

 

CPD TRAINING PROGRAM

This program is divided in four levels to carter for the professional development of Human Resource practitioners across the board. These are compulsory courses which are intended to broaden and update the Human Resource practitioner’s professional management abilities, skills and knowledge in the organisation and development of human capital. Also note that with this global competition, the CPD courses are very important because they enable professionals acquire new knowledge in response to the new challenges that organisations face today. The Act mandates the Institute Human Resource practitioners are well trained to meet the country’s needed skills and to raise the standard and quality of Human Resources management as a means of increasing productivity and effectiveness in organisations  (as per clause 4 of the ZIHRM Act No 3 0f 2022). This training is however in compliance with the Act and is divided in to 4 levels as illustrated.

LEVEL 1 (CERTIFICATE) LEVEL 2 (ADVANCED CERT.) LEVEL 3 (ADVANCED CERT.)  LEVEL 4 (ADV. PROF DIPLOMA)
  • Human Resource Management and its transition to Human Capital Management
  • Employment Law and processes.
  • Human Resource Development and Human Resource
  • Employee motivation, productivity & Reward Management
  • Business Planning Process Overview
  • Human Resource effectiveness
  • Ethics Training and Culture

  • Leadership & Management development PART 1.

  • Leadership and Management development PART 2

 WHY GET CERTIFIED?

HR certification is the industry standard for the HR profession in Zambia. Whether you are a mid-level HR professional, a senior HR leader, an HR consultant or an HR academic, achieving HR certification will:

  • Validate your HR skills, experience and expertise
  • Demonstrate to employers and clients your capability as an HR business partner 
  • Showcase your contribution, as an academic, to the HR body of knowledge and excellence in HR teaching practice
  • Show your commitment to the HR profession
  • Stand out from the crowd
  • The course will be used as part and parcel to the upgrading of membership status. These courses have been tailored along the lines of London CIPD and other professional Human Resource bodies

DURATION OF THE COURSES

Each level runs on part-time basis for three (3) months. Participants meet two times per week for four (4) hours (Mondays-17:30-19:30 and Tuesdays 17:30-19:30).  The participation fee per level is Four Thousand Five Hundred Kwacha (K4, 500.00). It can be paid in full or monthly basis at K 1, 500 per month.

FACILITATORS /RESOURCE PERSONS

Our facilitators are very experienced Human Resource practitioners with the following attributes:

  • They have contributed effectively to the growth of Human Resource capital in the country and in the organisations they are in
  • They have vast knowledge of organisation development
  • They have trained other managers in very big and reputable organisations
  • They have carried out a global research which relates to Human Resource Development and the research findings have been adopted to suit the Zambian Human Resource needs.

MAKE YOUR MARK AS AN HR PROFESSIONAL

Join ZIHRM’s fast growing community of Certified HR Practitioners.

Sign up today by clicking Here.

 

Contact us

Cell: 0955-404075

Tel: 260 211-234537

Plot 1780- Buchi Rd

Northmead- Lusaka

Contact us

The Zambia Institute of Human Resource Management (ZIHRM) is a professional organisation established under Act No. 3 of 2022. .

 

 
 

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Phone/Email:
(260) 95 5404075
This email address is being protected from spambots. You need JavaScript enabled to view it.
Address:
Buchi Road Plot 1780,Off Lubambe Road Northmead,
P.O Box 51038, Ridgeway. Lusaka,Zambia2
 

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